frequently asked questions
General
What types of construction equipment and machinery do you offer?
We offer a wide range of construction equipment and machinery, including excavators, backhoes, loaders, bulldozers, cranes, generators, compressors, and more. We also provide spare parts for all the equipment we sell.
What is the warranty on your products?
The warranty period varies depending on the specific product. Please refer to the product details or contact us for more information.
Can I request a product demonstration before purchasing?
Yes, we can arrange product demonstrations upon request, allowing you to experience the equipment firsthand and make an informed decision.
Orders and Delivery
How do I place an order?
You can place an order through our website, by phone, or by visiting our showroom.
How long does it take to process and deliver an order?
The processing and delivery time may vary depending on the product availability and your location. We strive to deliver orders as quickly as possible.
Can I track my order?
Yes, we provide order tracking information so you can monitor the progress of your delivery.
Returns and Refunds
What is your return policy?
We accept returns of unused and undamaged products within 7 days of delivery. Please refer to our Returns Policy for detailed instructions.
How do I request a refund?
Contact our customer support team to initiate a refund request. Refunds will be processed according to our Refund Policy.
Other
Do you offer training on how to operate the equipment?
Yes, we can provide training on equipment operation and maintenance upon request.
Can I rent equipment instead of purchasing?
We currently focus on sales of construction equipment and machinery. However, we may consider rental options in the future.